Terms of Use

These draft terms describe the use of FamousDukaan, an online marketplace operated by Rimitana Global Networks Private Limited,2nd Floor, 02-007, Emaar MGF The Palm Drive, Emaar Palm Square, Sector 66, Bhondsi, Gurugram, Haryana 122101, India. GSTIN: Not registered (turnover below the GST registration threshold). GSTIN will be displayed here once registered. Together with the Privacy Policy and the other policies linked from this website, they are the rules and user agreement for the platform. By using the website you agree to use it lawfully and in line with these terms, once they are finalised.

Products are listed and sold by independent vendors. FamousDukaan provides the website, checkout, and related tools, and acts as a marketplace operator and, where applicable, an intermediary. Product descriptions, stock, country of origin, and seller details appear on the product page and are provided by or on behalf of the seller. The selling store name is shown on the product page and on invoice information. We do not warrant that every listing is complete or error-free; if something is wrong, contact rimitananetwork@gmail.com.

Prices are displayed in Indian rupees (INR). The price shown for a product is the selling price at which it is offered at that time. An MRP or compare-at price is shown only when the seller has provided one. We do not manipulate prices or display a fictitious discount. Prices may change, but an order is charged at the selling price confirmed at checkout after payment is verified.

Orders are confirmed after payment is verified. Unpaid orders may expire or may be cancelled by the customer through the order tools on this website, or by writing to rimitananetwork@gmail.com, before payment is verified. After payment is verified, a cancellation request can be sent to rimitananetwork@gmail.com with the order number. Whether a paid order can be cancelled or refunded depends on its fulfilment status (for example, whether it has been packed or shipped) and on applicable law, including your rights under Indian consumer law. Shipping, returns, refunds, and exchanges are described in the Refund Policy and Shipping Policy.

You must provide accurate information, not misuse the website, and not post unlawful, misleading, or infringing content. We may suspend or close an account, or remove a listing, where we reasonably believe these terms or the law have been broken. Vendors must only list products they are permitted to sell and must not mislead customers about quality, price, or origin.

If something goes wrong, contact rimitananetwork@gmail.com or the grievance officer named on the Grievance page. We may update these terms after legal review. This draft is not a complete contract and is not legal advice.